Polo & Tweed

Polo & Tweed provide a specialist service in domestic staff recruitment and domestic staff training. Based in Mayfair, London, we work with a global network of clients in private homes, hotels, restaurants, chalets and yachts.  We approach our services from a unique and fresh perspective. It’s not the bottom line that drives us, but the desire to satisfy and provide the very best service we can to our clients.

It might sound a bit cliché, but we would much prefer to keep a happy client for life rather than just work with brand new clients each time.  Our ethos is what drives us, and makes Polo & Tweed one of the (in our opinion) friendliest and eager to please agencies.  Why not try us out and see for yourself?  We aim to reply to email/calls within 24 hours, and when you call us you won’t get through to an annoying call centre or computerised systems. Our receptionists are highly briefed and excel in customer care and interaction.  We love talking to both clients and candidates and believe that both are as equally important.

Sep 20, 2019
£630 - £1,080 weekly
A family of two, based in Knightsbridge, London, SW1X is looking for a new, live out housekeeper to join their existing team of housekeeping staff.   Package Offered £630 - £1080 gross per week / £32,000 - £56,160 (depending on experience and number of days worked) 20 days plus 8 days bank holiday Family Background A lovely family of two based in Knightsbridge, are looking for a new new, long-term housekeeper.  In the property is a mother and a child, aged ten and no pets in the property. This is a large two bedroom apartment, with large communal spaces, a beautiful kitchen.  They currently have a cleaning agency who send cleaners each day, but the standards of the clean is not being achieved - so they are keen to find a professional and long-term housekeeper who can excel in the role.   Duties Light cooking as and when needed Keeping all rooms clean, tidy and fit for use (daily mopping & cleaning of toilets, making and changing sheets, dusting, ordering)  Ironing and all laundry Dry cleaning pickup/drop off Dealing with deliveries and contractors to the property Being the representative of the family while running errands and accepting deliveries regarding the household; High work ethics and standards, energetic and active, with a high sense of responsibility and reliability Location This is a live out position and the family home is in Knightsbridge, SW1X.   You should live in commutable distance to the property.   Days/Hours 5 days per week OR 6 days per week (optional as per your preference), 9am - 6pm each day (9 hour working day).   Languages You must speak a good level of English.   Special Skills You should be a confident housekeeper who is well presented and discreet - who is looking for a long-term role.   Interview/Start date ASAP.  
Polo & Tweed Knightsbridge, London, UK Full time
Sep 18, 2019
£1,000 - £1,550 weekly
A lovely family with 4 children aged 6yrs, 9yrs, 11yrs and 13yrs old and a miniature Dachshund based in Kensington, London W8 are looking for a weekend nanny to support the family and work alongside their current nanny. The children spend one week with their mother and one week with their father. You must have a full driving licence to apply for this position and be happy to travel.   Package Offered £1,000 - £1,550 gross per weekend worked. Working 26 weekends of the year (half the weekend of the year) Automatic car provided Accommodation in the family home provided when working   Family Background A lovely family with 4 children, a girl and 3 boys, aged 6yrs, 9yrs, 11yrs and 13yrs old are looking for a weekend nanny to support the family and work alongside their current nanny. The parents are divorced, the children spend one week with their mother and one week with their father. The family also have a miniature Dachshund so you should be happy and confident around dogs. The family travels lots and you should be willing and happy to travel with them if this lands on your working weekend. The father has homes in London, Switzerland and France which they visit. The mother also travels with the children and you will accompany both parents if they travel with the children on your working weekend. Both homes are fully staffed so you will be solely focused on caring for the children.    Duties You will be solely focused on the children and will care for them, ensuring they have everything they need. Organising activities and supporting them in day to day life. You will be responsible for getting the children up and ready in the mornings, organising breakfast, and organising activities during the day.  When travelling with the children ensuring they have everything they need packed and organising fun activities wherever they are.    You will be proxy-parenting overnight, and you will be sole charge of the children if they need your assistance at night.   Location/Accommodation The family is based in Kensington, London W8 and you will be provided with accommodation from Friday through to Monday. You should also be willing and happy to travel when required with the children.   Days/Hours Friday - Monday 6pm on Friday arrival through to 9am on Monday departure 26 weekends of the year   Languages You must speak an excellent level of English.   Special Skills You should hold a full driving licence and be confident driving in London. Be confident and relaxed around dogs.   Interview/Start date ASAP
Polo & Tweed Kensington, London, UK Part time
Sep 16, 2019
£36,500 - £43,000 yearly
A friendly family based in Hampstead, NW3, are looking for a new, long-term warm and kind live out Spanish speaking nanny to join their family. Package Offered £36,500 - £43,000 gross per year Full contract/employed by the family. 20 days holiday plus 8 days bank holiday. Family Background The mother and father are both professionals, and they have a lovely five year old boy, and a new 9 week old baby girl.  They have had a Spanish nanny for the last three years, and their son is now fluent in Spanish and English.  Due to personal reasons she is re-locating back to Spain, and they are keen to find someone who is equally lovely, warm and passionate about childcare to come and work for their family for many years to come.  They live in a beautiful home in Hampstead, and have a French Bulldog.  They have a housekeeper who attends the property, so the nannies duties are fully focused around the children. Duties Your duties will be fully focused on the two children.  The parents take the five year old to school each day, and you would be in charge of the baby whilst the parents are at work, or the son is at school.  You should be confident with babies, able to help them grow and develop, and be confident with the different stages including weaning, potty training etc.  You'll then pickup the son from school, and take him to activities, such as swimming, piano etc.  A big focus for the five year old (and the baby being exposed to the language) is to integrate fun and stimulating learning games in Spanish.  The five year old is fluent and can read and write in Spanish, and the parents want this to continue, and also for the baby to learn.  In the evening you'll be an extra pair of hands with the parents, helping with bath time and the bed routine.  You should be fun, patient, and most importantly have a lovely of children and their development and education.  Keen to help the family and their children develop the Spanish, but also become an integral part of the family.  Ideally you should have an interest in education, or a background in teaching, able to identify learning patterns and help with development of the language.  You should be easy-going and willing to get stuck in to family life and routine.  You should be well organised and flexible, and looking for a long-term position. Location This is a live out role, you should be able to easily commute to Hampstead, NW3, London Days/Hours 5 days a week.  Monday - Friday.  With flexibility for babysitting when agreed in advance. Monday - 8am - 6 or 7pm. Languages You must speak a good level of English and fluent Spanish (spoken, written and reading) as the little boy is learning both languages.  The parents do not speak Spanish so your English must be good enough to communicate. Special Skills Spanish language is required, and you should be comfortable around dogs. Interview/Start date ASAP, their current nanny leaves in October, but they are keen to start meeting people and doing a handover.
Polo & Tweed Hampstead, London, UK Full time
Sep 10, 2019
£35,000 - £38,000 yearly
A professional couple who re-located from Canada a few years ago to Cobham, KT11, Surrey are looking for a full time handyman/gardener to be in charge of all aspects of the property and garden maintenance, as well as security.  You must have a full driving licence due to driving duties.   Package Offered £35,000 - £38,000 gross per year depending on experience.   Family Background A down to earth couple with no children reside in Cobham, Surrey.  They have a much loved King Charles Spaniel dog.  They have a substantial property (7 bedrooms) in Cobham which has had extensive renovations.  They have also built a two bedroom separate staff accommodation on the grounds.  They are a relaxed couple, but do enjoy the fine things of life and have an eye for detail. They have had a member of staff working in this role for the last year, but due to personal reasons he is returning to his home country, so they are keen to find a new, long-term committed member of staff.   Duties You will be in charge of all the gardening, maintenance and upkeep of the property including all the upkeep and maintenance for the pool, as well as security for the house and the grounds. There will also be occasional driving duties for the Principals and guests when required.   Location/Accommodation This is a live out role so no accommodation would be provided. The property is in Cobham, KT11, Surrey.   Days/Hours Monday to Friday, 8 hours per day.   Languages You should speak a good level of English.   Special Skills You should have experience working as a handyman/gardener and be happy to be vetted by the client for references, DBS etc. You must have a full driving licence and be a confident driver with your own car to commute each day.   Interviews/Start Date ASAP - the couple are interviewing now and keen to find the right person to interview/trial/hire.
Polo & Tweed Surrey, UK Full time
Sep 04, 2019
£500 - £600 weekly
A great family of four based in Woodbury, Long Island, New York, 11797 USA are looking for a housekeeper.  The family can offer live in or live out, and are also happy with flexi-arrangement (live in during the week and live out at the weekend).  This is a 30 hour a week job.   You should have the full legal right to work in the USA. Package Offered $600-700 a week / $31,200 - $36,400 gross per year 35 hours per week (7 hours per day) Accommodation in the large family home should it be required Family are open to fully employing the housekeeper, or for them to work as self employed Attractive bonuses at employers discretion and package including medical and dental Family Background The American family, who are down to earth and easy going, consist of a mother and father and two children aged 4 and 7.  They have two large dogs (German Shepherd) who are very friendly and well trained.  They have had a full time housekeeper for the last six months, but due to unforeseen circumstances she had had to move on, so the family are keen to find someone who is happy to commit to their family in a long-term role.  They live in a large property, but only four bedrooms are regularly used, and the family have devised a realistic schedule that takes into account the time of the housekeeper and the size of the property which is split over three floors.   Duties Your duties will be split between housekeeping and light childcare duties.  You should be also child friendly and happy to help with the children if the parents need some extra help, but the focus is on the housekeeping. If you cook this is a bonus, but not required.  You should have an eye for detail, be happy to undertake hoovering, dusting, mopping, laundry, changing the beds, cleaning the kitchen and the bathrooms.  The children attend full time school and summer camps, but when they are home the house is busier, so the busy periods of each day are the mornings and late afternoon/evening.  Here you will lend a hand with tidying up and making sure the house is clean and tidy.  You should be fit and healthy and happy to get fully involved in family life. Location/Accommodation The family live in the beautiful Woodbury, Long Island, New York 11797, USA.  They are happy to offer live in, live out or flexi-arrangement (live in during the week and live out during the weekend).  If you live in then you'll be given a private part of the house which is fully self contained, with a private staircase.  It has been beautifully furnished and has all the mod-cons including air conditioning etc.    Days/Hours 5 days a week.  Monday - Friday.   Start at 8am and finish at 7pm Each day, you'll have long breaks during the middle of the day.  You'll typically work between 8-12, and then start work again at 3-7pm, so around 7 hours per day (35 hours per week). Languages You must speak a good level of English. Special Skills If you drive this is a bonus but it is not required.  You should have the legal right to work in the USA. Interview/Start date ASAP
Polo & Tweed Woodbury, NY, USA Full time
Sep 02, 2019
£35,000 - £38,000 yearly
A single principal based in Weybridge, Surrey, KT13 are looking for a Houseperson / Butler/ Driver to join their family home.   You should have a full driving licence. Package Offered Between £35,000 - £38,000 gross per year depending on experience. An option for the right person to live in in private room with separate entrance on the grounds.  This would only be offered for the most suitable candidate, please note due to size, only single applications are possible for live in (no couples or pets) Family Background The principle is based in Webridge, and is semi-retired.  He has three grown children, the eldest son has recently moved back into the family home.  The principal has three properties which he actively uses, one in London and one overseas.  He also has a property portfolio which his PA manages on his behalf.  He travels occasionally, but his main home is in Weybridge.  He is a highly discreet and private man, and has three prestigious vehicles which are part of his estate. He has a full time PA, he has a housekeeper who attends the Weybridge property three times a week. He doesn't have any pets. His current houseman has been with him for three years and is leaving at the end of August.  They are keen to find someone who is looking for a long-term role to become a valued member of the household. Duties You will be required to take care of the principle, his house, wardrobe, table service, home security and day-to-day hands-on tasks. You will work closely with the principle’s housekeeper and PAs and will build functional relationships with both the principle and other members of staff.  Report to the Principal and his PA. Full butler service, training can be given. You should be highly confident with driving, both in Surrey but in London.  You'll often take the principal to his office, and perform airport runs, and ensure his vehicles are well maintained and up to date in terms of log book etc. Your daily tasks will include preparing light a breakfast (cutting up fruit and preparing tea), then a light tidy up of the bedroom and bathroom. On the housekeepers non working days you will also light tidy the house.  Being around the principal during his day to day tasks to support him and ensure smooth running of the home.  The principal has occasional dinner parties and if required you would open the door, greet guests and perform drink service.  You should be flexible and willing to get involved in all aspects of being the right hand man to the principal. Other duties include polishing shoes, liaising with the PA and dealing with contractors and deliveries.  Light watering of the gardens, light maintenance such as changing light bulbs, and letting the PA know if there are any areas which need other repairs being performed (which external contractors would do). The ideal candidate should be discrete, good with children, good time management, adapt to last minute changes and have strong communication skills. It is important that you are comfortable using satnav and technology. Location/Accommodation The principals home is in Weybridge, Surrey, KT13.  This is either a live out OR live in role.  If you live out you should be able to easily commute and be flexible. An option for the right person to live in in private room on the ground floor with separate entrance with a shared bathroom to the gym. This would only be offered for the most suitable candidate, please note due to size, only single applications are possible for live in (no couples or pets). Days/Hours Monday to Friday, 8:30am - 6pm.  With flexibility around this.  If you are asked to work outside of these hours then overtime or time off in lieu would be arranged. Languages A good level of English is required.   Special Skills You should have a full driving licence and be looking for a long-term role. Interview/Start date ASAP
Polo & Tweed Weybridge, UK Full time
Sep 02, 2019
£14.00 - £20.00 hourly
A friendly family based in Hampstead, NW3, London are looking for an experienced housekeeper to join their family staff.   Package Offered £14 – 20 gross per hour depending on experience £27,300 - £39,000 gross per year 37.5 hours per week. Overtime rate Fully Employed Family Background A European family of five, with three children aged 14, 12 and 8 who live in Hampstead, London in a beautiful four bedroom, four storey house with their much loved dog. This is a large property with a utility room, kitchen, dressing room, cinema room and bathrooms. They have had a housekeeper for many years, who due to personal health has decided to retire. They are now looking for a new, long-term experienced housekeeper to join and become part of their family home.   Duties Your duties will be to provide the highest level of housekeeping for the family home, from all cleaning, vacuuming, dusting, tidying and laundry.  The family want someone who genuinely likes children, is proactive, efficient and hands on, with a can-do attitude. You should be able to hit the ground running and have strong initiative. You should be confident with wardrobe management, and be excellent with fine clothing and be competent with light mending or sending clothes for specialist repair. You should be skilled at ironing, extremely organised and tidy, with a good eye for organisation of the home, cupboards and storage systems. The property has beautiful designer furniture in it, so you should be able to care for this furniture and interiors in the very best way, always ensuring it remains at it’s highest standard. The mother doesn’t work in a secular capacity, but is busy and heavily involved with her children, taking them to after school clubs etc, however you should have initiative to lend a hand and be comfortable taking care of the children and the dog, if required.   The father ensures that he is with his family for all school holidays. During these periods they are often away travelling. The family speak English as their main language, but also speak Danish, Spanish and French. You should also be a competent and confident cook who can plan, shop and cook healthy meals for the family.   Location The family live in Hampstead, NW3, London.  This is a live out role, so you should be able to easily commute and ideally within an easy commute time.   Days/Hours 37.5 hours a week Monday – Friday 30 hours of the week will be based at the property, with the other 7.5 hours focused on cooking for the family, from your own home which can be stored in the fridge/freezer and brought back the next day.   Languages You must speak a good level of English.   Special Skills You do not need to drive, but if you do this would be a bonus for the family. Ideally the family would like the candidate to be fully focused on their job and not take other work, so that there can be flexibility as and when the family might need extra hours or support. It would also be hugely advantageous if you have completely immersed and committed yourself to London living, so that you are aware of the requirements and responsibilities required to be in the London area on a full-time basis.   Interview/Start date Stage 1 - Phone Call interview with their Personal Assistant, Stage 2 - Face-to-Face interview with their Personal Assistant Stage 3 - Face-to-Face interview with Family Stage 4 - Optional trial with the Family over the summer Start Date: Flexible, but ideally September start
Polo & Tweed Hampstead, London, UK Full time
Aug 29, 2019
£45,000 - £50,000 yearly
A High Net Worth principal based in Central London, Mayfair, W1 are looking for an experienced Butler to join their family home.  You should be an experienced Butler, looking for a long-term role.   You should have a full driving licence. Package Offered Between £45,000 - £50,000 gross per year depending on experience. Family Background The principle is based in Central London and travels internationally relatively regularly for both business and pleasure. He is an ambitious gentleman with high expectations when it comes to service and expects his staff to have the same mentality. Duties You will be required to take care of the principle, his house, wardrobe, table service, silver polishing, home security and day-to-day hands-on tasks. You will work closely with the principle’s housekeeper, drivers, chef and PAs and will build functional relationships with both the principle and other members of staff. You will work incredibly closely with the housekeeper who has been with the principle for over 10 years and you should be happy to work in unison and divide tasks to avoid crossover. It is also incredibly important that you have a good understanding of sartorial elegance.  You should be committed, loyal, conscientious and trustworthy, with the discretion at the heart of your service.  You should have excellent attention to detail and be effective in your communication. Your daily tasks will include working with the housekeeper to maintain the household, wardrobe care, table service, polishing silver, and being the right hand Butler of the principal.  You will be responsible for guests and visitors and ensure the safety and security of the household.  You'll be expected to be professional and hold yourself with integrity.  There may be travel with the principal, but this will be occasional. You should be professional, organised with a good knowledge of menswear, you should be a team player and always professional both in formal and informal settings, with an understanding of cultural etiquette. Location/Accommodation The principals home is in Central London, Mayfair, W1.  This is a live out role and you should be able to easily commute to the property. Days/Hours Working 5 days a week, with normally Sunday and Monday as the two days off.  11am - 7:30pm each day (with flexibility around this). Languages An excellent level of English is required.  If you speak any other languages (French or Spanish) this would be a bonus. Special Skills Total professionalism, Butler skills and a high level of discretion and ability to work well with others.  You should have a full driving licence. Interview/Start date ASAP
Polo & Tweed Mayfair, London, UK Full time